Presenter Bios 2024

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Bio

Mark Sullivan is the Executive Director of the IDS Project, a library resource sharing consortium based at SUNY Geneseo that focuses on community and innovation. IDS Project has developed several systems for resource sharing and for patron driven acquisitions.

Mark earned a BS in Biology from Cornell University, a Juris Doctor from Vermont Law School, and an MLS from the University at Buffalo.  He is also a 2014 graduate of the Leading Change Institute, held in Washington, D.C.

Mark is currently working on a new resource sharing system called CrossLink which is based on ISO18626 and is intended to help libraries cross systemic barriers created by siloed discovery and resource sharing systems. CrossLink development is supported by a 2023 IMLS grant.

Presentation Abstract

Title: Keynote

Resource sharing  is facing significant challenges, including financial constraints, licensing restrictions for digital materials, technological disparities, and staffing issues. However, advancements in technology and increased collaboration among libraries offer promising solutions. The future of resource sharing will involve expanded digital sharing, enhanced collaboration among libraries and consortia, improved community driven technology, and a focus on user experience. By working together we will ensure that libraries will continue to provide valuable access to information and resources for their patrons.

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Bio

Christopher Lee is the Resource Sharing Manager for the California State University system out of the Chancellor’s Office. Chris works with libraries in the CSU system to configure and maintain systemwide Resource Sharing systems, work with vendors to improve the system, and train staff on how to get the most out of the systems. Prior to this position, Chris worked in Resource Sharing at California Polytechnic State University San Luis Obispo. He also got his start in libraries as a student worker in Resource Sharing at Utah State University.

Chris will be moderating this years World Café discussion where staff will discuss multiple topics under Resource Sharing. 

Presentation Abstract

Title: World Café

The World Café session is an I-SPIE tradition at this point. During this active discussion, attendees will break off into breakout rooms to discuss the following topics: 

• Training
• Future of Resource Sharing
• Wish List
• Miscellaneous Room

Title: Lightning Down Low at the CO

A 15 minute update on the current state on Resource Sharing and future plans from the Resource Sharing Manager and the Chancellor's Office team. 

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Meghann Weldon is the Product Manager for Rapido at Ex Libris, part of Clarivate. Meghann is working with libraries using Rapido to support their success and meet their resource sharing goals. Through this work Meghann brings back the library voice and experience to rest of the Rapido team.  Meghann’s background is in resource sharing, access services, and user experience after working for 9 years in the CSU system at Cal Poly Humboldt. This included working as an interlibrary loan student assistant who loved treasure hunting to fill requests, and progressed to being an I-SPIE conference host, RSFC committee member, and continually learning and growing at Humboldt while completing SJSU’s MLIS program.

Presentation Abstract

Title: Let's Connect: Rapido at ISPIE

An update about Rapido. This session will be a chance to get familiar with the many highlights from the past year regarding both the community and developments, a look ahead at the next year with Rapido, and there be time for your questions and conversation.

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Bio

Natalya Magazino is the Resource Sharing Lead at California State University San Marcos. She joined the CSUSM library in 2013, starting in circulation before transitioning to the resource sharing unit in 2015. Natalya has chaired both the resource sharing and analytics CSU-wide functional committees. She is passionate about resource sharing due to the extensive data it generates and the valuable insights that can be derived from it.

Presentation Abstract

A lightning round presentation on analytics reports designed to identify requests that encountered obstacles or issues during their journey including actions to take for resolution. 

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Bio

Dawnelle is the Interlibrary Loan Coordinator at Sonoma State where she has worked since 2002, but she started working in Interlibrary Loan at The Dominican University of California in 1996 in the olden days of OCLC's Passport. She is quite fussy about shipping.

Presentation Abstract

Lightning round discussion of sustainability in Interlibrary Loan

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Bio

Rosemary Farr is an LSS II at CSUF with over a decade of experience working in libraries. She began her career at the Rancho Cucamonga Public Library before moving to CSUSB, where she split her time between Circulation and Interlibrary Loan (ILL). Currently, she serves as the chair of the RSFC. Outside of work, Rosemary enjoys spending time with her family, attending comedy shows, and caring for her dachshund, Chimay.

Presentation Abstract

Title: Lightning Round RSFC Update

An update on the plans for the Resource Sharing Functional Committee.

Title: Student worker training/Take 17, a look at student assistant guides to onboarding Docs

Join this session to see the development of CFI student worker guides and onboarding docs. Our guides and onboarding docs have undergone several “takes”, addressing issues from spelling errors to design overthinking to Chatgpt. Ultimately, these guides and onboarding documents are dynamic and subject to continuous “takes” If you have any question just let me know.

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Sara Juel is the Access Services Program Manager at Atlas Systems; she leads the ILLiad and Ares product teams in defining product vision, strategy, and roadmap execution. With a career spanning from technical documentation to product strategy, Sara joined Atlas Systems in 2018 as a Technical Writer, responsible for comprehensive product documentation.

Driven by a passion for innovation in the InterLibrary Loan (ILL) community, Sara helps to bring the community voice to the product teams by identifying opportunities for innovation and more efficient workflows. Sara holds an M.B.A. with experience working in training and special libraries for the U.S. Navy.

Sara enjoys collaborating with libraries on new enhancements/solutions and discovering new integration opportunities. Her commitment to advancing library technology aligns with Atlas Systems' mission of Excellence through efficiency.

Presentation Abstract

Title: Enhancing ILLiad: Upcoming developments and integration strategies with Alma

In this session, we will delve into the exciting upcoming developments for ILLiad, a leading InterLibrary Loan management system. We will explore new features and enhancements aimed at optimizing workflow efficiency and user experience.

A significant focus will be on integration strategies with Alma, the comprehensive library services platform. We will discuss seamless interoperability solutions that leverage the strengths of both systems to enhance library operations.

Participants will gain insights into best practices for implementing and maximizing the benefits of ILLiad and Alma integration.

Join us to discover how these advancements and integration strategies can empower your library to achieve greater efficiency and deliver enhanced services to patrons.

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Bio

I’ve been working in the CSU for about 30 years.  I started in Library Systems at Chico State, working on library web pages and creating and maintaining databases.  I worked with the different departments in the library, helping with hardware and software issues, as well as supporting different ILS processes needed by the different departments.

While at Chico, I created a simple database that included the journal titles, full-text coverage date, the publisher/vendor name, and links to the journals.

I created and maintained the same type of database for 5 other libraries within the CSU, managing their locally subscribed resources.

In 2002, I started at the Chancellor’s Office where I started configuring and maintaining the centrally purchased (ECC) and negotiated e-collections (Opt-in) in the SFX link resolver.

Later we added Metalib and Summon where I also maintained the centrally purchased or negotiated resources.

When we moved to Alma, I started creating and maintaining licenses in the Network Zone, adding Terms of Use to the licenses, along with managing the ECC/Opt-in collections.

I manage 76 ECC (Electronic Core) collections in the Alma NZ, as well as over 300 Opt-in collections, and over 300 open access collections managed in the NZ.

Also, I manage over 200 licenses in the NZ.

I work closely with our sister department (SDLC) at the Chancellor’s Office to gather information on renewals and update the collections and licenses in Alma.

Presentation Abstract

Title: Will it lend? How license terms impact ILL lending

This presentation will focus on two main parts:

1. A discussion surrounding ILL lending terms in electronic resource licenses with vendors, including what they are, how they are negotiated, and how various terms (including CONTU) impact ILL department lending operations.

2. An overview of how the ILL license terms for the centrally negotiated licenses (those negotiated by the Systemwide Digital Library Content team at the CO) are tracked in Alma. We will discuss how to view and download the terms from Alma, how to make them discoverable in Primo, and talk about how the relevant terms are used to determine lendability of electronic resources via RapidILL or other resource sharing services (i.e Worldshare ILL).

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Bio

Kirstie Genzel is the Program Manager for the Systemwide Digital Library Content team at the Chancellor's Office. Prior to this position, Kirstie worked in a variety of different roles at two different CSU campuses. She began working at CSULB in 2008 in Course Reserves, moved to Interlibrary Services in 2010, and in 2016 took over as the Electronic Resources and Alma System Coordinator during the Alma/Primo migration. Most recently, she spent a year at Cal State LA as the Electronic Resources and Digital Publishing Librarian before moving to the Chancellor's Office in September 2023.  She also is an alumnus of CSULB and SJSU and got her start in libraries working as a shelving and circulation desk aide at a local public library.

Presentation Abstract

Title: Will it lend? How license terms impact ILL lending

This presentation will focus on two main parts:

1. A discussion surrounding ILL lending terms in electronic resource licenses with vendors, including what they are, how they are negotiated, and how various terms (including CONTU) impact ILL department lending operations.

2. An overview of how the ILL license terms for the centrally negotiated licenses (those negotiated by the Systemwide Digital Library Content team at the CO) are tracked in Alma. We will discuss how to view and download the terms from Alma, how to make them discoverable in Primo, and talk about how the relevant terms are used to determine lendability of electronic resources via RapidILL or other resource sharing services (i.e Worldshare ILL).

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Stacy Caron is the Interlibrary Loan Coordinator at the Pollak Library at CSU Fullerton.  She began working at the Pollak Library in 1996 in both Acquisitions and Interlibrary Loan.  She planned to only stay at the job for a year, but discovered she truly enjoyed the work, her co-workers, the library, and the campus.  In 2001 she became the coordinator of the Interlibrary Loan Office.  Over the years she has served on a myriad of CSU-wide interlibrary loan committees.  The collaborative environment, the potential for continual learning, and the ever-changing workflows are all features that have made Interlibrary Loan the place to be for Stacy.

Presentation Abstract

Title: ILLiad to WorldShareILL 

In June 2024, CSU Fullerton discontinued its use of ILLiad, which it had been using for over 20 years, and began using WorldShareILL in conjunction with Rapido.   This session will look at some of the reasons why we decided to move to WorldShareILL and how WorldShareILL has shaped our current workflows.  Additionally, the paths and steps we took along the way to make the switch to WorldShareILL a relatively smooth transition will be highlighted.  

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Allyce Ondricka is the Interlibrary Services Lead at San Francisco State University, and has worked at the SF State in some capacity for about a decade, starting as a student assistant.

Presentation Abstract

Title: Creating Documentation for ILL Training